Empower Your B2B Online Sales with SDX for eCommerce

 

 

 

Overview

SDX for eCommerce provides an all-in-one solution for seamlessly integrating online sales channels, managing customer self-service portal, and streamlining order processing to ensure a consistent and personalized customer experience across all platforms.​

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Ready to transform your B2B online sales strategy?

Discover how SDX can transform your B2B online sales strategy

 

 

 

SDX for eCommerce Features

Customer Self-service

Customer Self-service

Enable customers to manage their accounts, place orders, track deliveries, and handle returns through a user-friendly online portal. This self-service capability empowers customers with the flexibility to interact with your business on their terms, improving engagement and satisfaction.​

Consistent, Personalized Customer Experience

Consistent, Personalized Customer Experience

Deliver a unified shopping experience for your customers, leveraging customer data to provide personalized product recommendations, promotions, and support, thereby enhancing customer loyalty and sales.

Order Management

Order Management

Gain complete control over the order lifecycle, from initial placement to final delivery. This feature allows for real-time order tracking, modifications, and updates, providing transparency and improving communication with customers.

Insights, Reporting & Analytics

Insights, Reporting & Analytics

Provide your customers with valuable insights into their purchases, available promotions, and business performance comprehensive analytics on customer behavior, purchasing trends, enabling data-driven decision-making.

Payment Processing

Payment Processing

Securely process payments through integrated gateways that support multiple payment methods, including credit cards and bank transfers. Advanced security protocols ensure safe transactions, protecting both your business and your customers.

Mobility3

Mobility

Empower your customers with mobile access to e-commerce, allowing them to place and monitor orders from anywhere, at anytime.

Ready to transform your B2B online sales strategy?

Contact us today for a demo and explore the possibilities for your CPG business

 

 

 

SDX for eCommerce Benefits

Enhanced Customer Experience

Enhanced Customer Experience

Strengthen your customer experience by providing access to modern sales and support channels.

Data-Driven Insights

Data-Driven Growth

Utilize advanced analytics to understand market trends, customer preferences, and performance metrics, guiding your strategy for growth and competitiveness.

Operational Efficiency

Streamlined Operations

Optimize operations by reducing service delivery and order costs, enabling (JIT) inventory practices to align stock with demand. Enhance efficiency, lower holding costs, and improve customer satisfaction, driving profitability.

Scalability

Flexibility and Scalability

 Adapt quickly to market changes and scale your online operations efficiently, ensuring your business remains at the forefront of the CPG industry.

 

 

 

Ready to learn more?